Metroplay Casino

Overview

Metroplay is the online casino of the free UK newspaper of the same name (well, close enough). It’s a pure casino offering, i.e. there’s no poker room, bingo or other gaming services on offer, but that lets them focus on being a good casino – which they do, with a great selection of slot machine games from a number of software companies.

Licencing & Security

Main Licence:- Alderney

Independent Certifications:- none

Metro’s casino is licenced by Alderney’s Gambling Control Commission, one of the more highly regarded gambling regulators, though there’s no third party certification (such as eCOGRA or TST Global) that we were able to spot during our review.

Theres an intangible feeling of security that one gets from playing at a casino with a familiar brand. Whilst Metro may not be as well known outside of the UK, to players from the British Isles, the logo and branding adds a sense of comfort that this isn’t some dodgy operation that might just take all your money.

Software & Services

Main Software:- Microgaming

Other Services:- Instant Play Casino - Mobile

There are several software providers in use at the casino with games from Microgaming, IGT and Net Entertainment. There aren’t any additional services like sports betting or bingo.

Banking

Deposit Options:- Credit Card - Debit Card

Withdrawal Options:- Credit Card - Debit Card

As with other UK focused casinos, the options available to deposit are limited, being solely via debot or credit card, though most people will have access to them. On the plus side, there’s no charges associated with withdrawing your funds, however, it will take 2-5 working days to process your request.

Customer Support

Customer Support Options:- e-mail - freephone - post - live chat

Customer Support Team Availability:- 8am - 12 midnight

Customer support is available from 8am to midnight UK time, 7 days a week, 365 days a year. The team are contactable via a wide range of methods; email, phone, live chat and even good old fashioned snail mail.

VIP scheme

There are two VIP tiers at Metroplay

VIP – Guraranteed 3% weekly cashback, weekly 50% deposit bonus up to £150 and various non-casino related promotional offers (gifts and the like)

Summary

If you’re looking for a pure casino experience and are based in the UK, then Metroplay is a great choice.