Review by Oggs.com
William Hill are one of the biggest names in the UK in the world of betting, but they also have a comprehensive online casino, with everything from the standard download and instant casinos, to live dealers, mobile casino & betting services – even virtual racing that you can bet on!
Licencing & Security
William Hill is licenced in Malta and Gibraltar (there are different companies within William Hill that deal with different online gambling services), either way, this puts it within one of the UK government’s whitelist of approved gambling regulation jurisdictions, where the local authority is deemed to offer at least the same level of protection for a player that would be provided if the casino were located in the UK.
In addition to this, the casino payout percentages have been audited independently by Technical Systems Testing – a certificate of which can be found by clicking the link at the base of the page. William Hill is also a listed company – this in of itself brings an additional layer of peace of mind for a player – in that being listed on the stock exchange, the company is subject to strict financial controls, and is audited each year, making it less likely that you’ll lose your money due to them not being able to pay – though you can’t do anything to change the odds at the casino!
Combine all of the above with the reputation that comes with being one of the leading UK bookmakers, and you’ll be hard pressed to be worried about playing at William Hill.
William Hill changed over their casino software to Playtech a while back now, and it’s one of the leading software providers in the market. New games are being released constantly, many of them big name movie franchises such as Iron Man 1 & 2, Rocky and the Pink Panther!
However, there are also games available from other providers – if you go to their ‘Games’ tab, you’ll find Wagerworks classics like Rainbow Riches and Cleopatra amongst others. The Playtech software is in use for the live casino as well as the mobile casino client too.
William Hill has a wide range of deposit options available to their members. These are all laid out in their banking section, along with deposit times, fees and depositing limits. Unfortunately, at first glance, they do not seem to have included the same for withdrawals – however, with a bit of digging – you can find it! Click on the ‘Help’ link (at the top of the page, next to the language option), then choose the second option down.
The withdrawal options include processing times that range from instant to 7-10 working days, and have daily restrictions as imposed by the various methods from £5k up to £250k per day (though it’d be nice to be lucky enough to find that last limit restrictive!!).
A nice touch is that since William Hill own a chain of betting shops – in a bit of joined up thinking – you can withdraw funds instantly by printing off a voucher via the online casino cashier before you head down to the shop. They do warn you though, that if you are planning to withdraw a large sum of money, you may be asked to come back a bit later on while the manager sorts out getting it for you – fair enough really!
As you would expect from a large operator, support at William Hill is available 24 hours a day, 7 days a week, and their team can be reached via a wide range of options; e-mail, various international free-phone numbers, fax and an FAQ section. There doesn’t seem to be a live chat option, but this isn’t the end of the world.
The phone option is a bit slow – but once you do get through, they are very friendly and helpful. If you’re as patient as I am though, perhaps an e-mail might be the better choice for you.
All in all, William Hill is a great choice for the online gambler, not only providing a top of the range casino but also many other services across the gambling field. This is backed up by one of the strongest brands in the market, giving the player a sense of security that can sometimes be lacking from other online casino sites. If you’ve not tried them yet, you should take a look now by clicking here.
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